When will I receive my travel documents?

All tickets, vouchers, and maps for your rail tour package will be sent to you two weeks before departure. Unfortunately, it is not possible to receive them earlier than fourteen days before departure.

Do you think you are missing any part of your travel documents? Send us an email at hi@happyrail.com and our travel agents will be glad to assist you.

This only applies to our "Rail Tour Packages" (not to individual tickets, passes and others. For advice on individual tickets, see this page)