I want to cancel my Super Sparpreis ticket
Super Sparpreis tickets are the cheapest tickets sold by Deutsche Bahn, which causes the tickets to have the conditions that they cannot be cancelled or changed. Therefore, the cost in this case is unfortunately 100%. Unfortunately, we have no influence on these conditions.
If you think you are entitled to an exception, you can always
contact Deutsche Bahn. If they decide that an exception is not possible, the costs are unfortunately still 100% and we cannot make an exception.