I want to cancel my Super Sparpreis ticket
Super Sparpreis tickets are the cheapest tickets sold by Deutsche Bahn. These tickets cannot be cancelled, refunded or changed in any way. These conditions are set by Deutsche Bahn and unfortunately Happyrail has no influence on this. Exceptions cannot be made.
Can the name on my ticket be changed? No, unfortunately Super Sparpreis cannot be changed in any way after booking, including the names of the passengers. Only one name is states on the tickets, even if this is for a group of passengers.
In very exceptional circumstances you can try to contact Deutsche Bahn. If they decide that an exception is not possible, the costs are unfortunately still 100% and we cannot make an exception.